Dozo
Privacy Policy
Who this policy covers
Dozo is a bedtime story app used by families. This policy explains what information we collect, how we use it, and how a parent or guardian can control or delete it. A Dozo account is created and controlled by a parent or guardian. Children do not create their own accounts, and we do not knowingly collect personal information directly from children without a parent first setting up the account.
Information we collect
- Phone number is used to create and sign in to a parent account, verified with a one-time code sent by text message.
- Name (optional): a parent may add their name to their account.
- Child profile details: a nickname and an emoji avatar the parent chooses for each child using the app. We don't require or ask for a child's real name, birthdate, photo, or any other identifying information.
- Listening activity: which stories a child profile has played, how far into a story they got, and whether they finished it. We use this to power features like resuming a story where it left off and showing which stories a profile has already heard.
- Subscription status: whether an account is on a free or paid plan, and basic billing history (date, amount, plan). Payment card details are handled directly by our payment processor and are never stored on our servers.
How we use this information
We use the information above only to operate the app: signing a parent in, remembering each child's listening progress, applying the correct free-story limits and subscription access, and showing a parent their own account and billing history.
We also look at aggregated, non-identifying usage numbers (like total plays per story) to understand which content is working, so we can decide what to build or fix next.
We do not sell personal information, and we do not use third-party advertising or analytics services. There are no ads in Dozo.
Who we share information with
We don't share personal information with third parties, except the service providers we need to run Dozo, each only to the extent needed to provide the service and never for their own marketing purposes:
- Google Firebase, which sends and checks the one-time sign-in code. Your phone number is shared with Google and its telecom partners for this purpose.
- Our hosting provider, to run the app's servers and store its data.
- Our payment processor, to handle subscription payments.
Data retention and deletion
We keep account and listening data for as long as an account is active. A parent can request deletion of their family's account and all associated data at any time by emailing us (below). We'll confirm once it's been removed.
Children's privacy
Dozo is designed to be used by children together with, or under the supervision of, a parent or guardian who controls the account. The account itself is set up and verified by an adult. Because child profiles only ever contain a nickname and a chosen emoji, and never a real name, contact information, or other identifying details, we collect the minimum information needed to make listening progress and profile switching work for a family.
Security
We use standard safeguards (encrypted connections, access controls, and secure authentication) to protect account information. No method of storing or transmitting data is completely secure, but we work to protect your family's information appropriately for what we collect.
Changes to this policy
We may update this policy from time to time as the app changes. We'll update the "Last updated" date above when we do.
Contact us
Questions about this policy, or a request to access or delete your data? Email hello@dozo.example.